Should I use all-in-one platforms or best-in-class tools for each type of interaction?

There are a lot of technology platforms out there that enable remote work. Some focus only on one interaction model (e.g. video conference, instant messaging), others are integrated, all-in-one platforms that do everything.

I personally prefer to use the best-in-class platform for each mode of communication. For example, I prefer Zoom for video conferencing, and Slack for instant messaging. Others may prefer a more integrated experience where you can have meetings and instant messaging within the same platform (for example: Skype, Amazon Chime). Your mileage may vary.

Adapted from a 2020 blog post on going virtual by Elaine Chen.

Was this article helpful?
1 out of 1 found this helpful



This website and all posts and content are intended for educational purposes only and for no other purposes including without limitation commercial purposes. Any other use must give proper attribution to the Martin Trust Center and is subject to certain legal rights contained in our license and terms of use. See full legal disclaimer HERE.

The content in this knowledgebase is subject to a non-exclusive license with share-alike restrictions and the terms of use of this site – which is available for your review HERE.
Have more questions? Submit a request

Comments