Suggested resources for conflict

Following are some resources for dealing with conflict.

 

Primal Leadership -Learning to Lead with emotional intelligence, Daniel Goldman, Richard Boyatzis and Annie Mckeee

Thomas-Kilmann Conflict Mode Instrument, Kenneth W. Thomas and Ralph H. Kilmann.

The Art of Dialoging, Carolyn Zeissett

Wired for Conflict, Sondra S VanSant

Difficult Conversations, Douglas Stone et al